91É«ÇéƬ

Student Technical Support

 Students will not be able to access their classes until the first day of classes.

Support from Canvas

Canvas offers a “self-service” support page by clicking Help in the global navigation menu. On the page, in addition to 24x7 live chat for students, there is 24x7 email support. 

.

Contact FRC IT support if you:

• Are having problems logging into your course (if you forgot your password, click the Forgot Password link on the login page): Information Support Services

Contact your instructor if you:

• Need to explain why an assignment didn't get completed
• Have a question about your grades
• Want to add a class after the registration deadline

For problems related to your computer, please do NOT contact either support service. These problems include:

• Hardware problems on your computer or mobile device. Consult your computer or mobile device user guide, or call the manufacturer for support.
• Software problems on your computer or mobile device. Consult the software user guide, or call the company that makes the software.
• Problems connecting to the Internet. Contact your Internet Service Provider.